Privacy Policy: Data Collection and Your Rights
Last updated: 17 September 2026
Casinouk Payments Info is committed to protecting your privacy and handling your personal data transparently and lawfully. This Privacy Policy explains what personal data we collect when you use Casinouk Payments Info (the "Website", available at casinoukpaymentsinfo.com), why we collect it, and the rights you have over it.
Who We Are
Casinouk Payments Info operates in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this Policy or wish to exercise your data protection rights, please contact us at [email protected].
What Personal Data We Collect
Depending on how you use the Website, we may collect:
- Identity and contact data, such as your name, date of birth, and email address.
- Account data, such as your username, password, and account preferences.
- Technical data, such as your IP address, browser type, device information, and pages visited.
- Communication data, such as messages you send to us and records of our responses.
- Verification data, where applicable, collected to confirm your identity and age.
We do not knowingly collect personal data from anyone under the age of 18. Gambling is not legal in the UK for persons under 16, and operators must apply strict age controls; in practice, remote gambling is restricted to adults. Where age verification is required, we process verification data solely for that purpose.
Why We Process Your Data (Lawful Bases)
We rely on the following lawful bases under the UK GDPR:
- Legitimate interests — to operate and improve the Website, personalise your experience, and communicate with you about our services.
- Consent — where required, for example to send you marketing communications or to set non-essential cookies on your device. You may withdraw your consent at any time.
- Legal obligations — where we are required to process data to comply with UK law, including age verification, anti-money laundering and counter-terrorism financing (AML/CTF) requirements, know-your-customer (KYC) procedures, and responsible gambling duties.
- Contract performance — to provide services you have requested and to manage your relationship with us.
Cookies and Consent
The Website uses cookies and similar technologies. Some cookies are strictly necessary for the Website to function — for example, to remember your preferences and keep the site secure. Other cookies (such as those used for analytics or personalised content) are only set with your consent.
You can manage or withdraw your cookie consent at any time through the cookie settings on the Website or by adjusting your browser settings. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
Sharing Your Data
We do not sell your personal data. We may share data with:
- Regulatory bodies, where required by law.
- Service providers who help us operate the Website, bound by contractual confidentiality obligations.
- Self-exclusion and verification schemes, where applicable, to comply with responsible gambling requirements, including the national online self-exclusion scheme (GAMSTOP).
Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting, or regulatory reporting obligations. Once data is no longer needed, it is securely deleted or anonymised.
Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Right to be informed — about how your data is used (this Policy).
- Right of access — to obtain a copy of the personal data we hold about you.
- Right to rectification — to correct inaccurate or incomplete data.
- Right to erasure — to request deletion of your data, where there is no overriding legal requirement to retain it.
- Right to restrict processing or object — including objection to processing based on legitimate interests or direct marketing.
- Right to data portability — to receive your data in a structured, commonly used format.
- Right to withdraw consent — at any time, where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within the statutory timeframe. Please note that certain data may be retained where required by law — for example, records connected with AML/KYC obligations — even after you request erasure.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Responsible Gambling
Protecting your data goes hand in hand with protecting you as a player. We support responsible gambling tools, including deposit limits, loss limits, session time limits, reality checks, timeouts, and self-exclusion of a minimum of six months. If you feel you need a break, support is available via the national self-exclusion scheme. Gambling involves risk — please play responsibly.
Changes to This Policy
We may update this Policy from time to time to reflect changes in law or in the way we operate the Website. The version above indicates when it was last revised. Continued use of the Website after an update constitutes acceptance of the revised Policy.
Contact Us
For any privacy-related questions, requests, or complaints, please contact us at [email protected].