Contact Us About UK Casino Reviews and Partnerships
Need to get in touch with the Casinouk Payments Info team? This page covers everything you need to know about reaching us: what we can help with, where to write, and how quickly you’ll hear back.
What to Contact Us About
We welcome emails from our readers on the following topics:
- Corrections and updates. Spotted an outdated bonus term, a licence detail that no longer matches the UKGC public register, or a factual error in one of our reviews? Tell us and we’ll review and correct the material.
- Editorial questions. If you have questions about how we evaluate UK-licensed casinos, how our bonus guides are put together, or what our free-spin terms breakdowns mean in practice, our editors are happy to explain.
- Partnerships and cooperation. Operators, PR teams, and media partners can reach out to discuss potential collaboration with Casinouk Payments Info.
How to Reach Us
Send your message to [email protected] from the email address you’d like us to reply to. Please include as much detail as possible — for corrections, a link to the page in question and a description of the issue helps us act quickly; for partnership enquiries, a short summary of who you are and what you have in mind.
We read every message we receive and aim to respond to all legitimate enquiries. To keep your email out of the spam folder, use a clear subject line.
Please note that we are an independent review and information resource. We do not operate any games, hold player accounts, or process deposits or withdrawals, so we cannot assist with issues related to your casino account, payments, or specific operator disputes — those should be directed to the casino’s own support team, and, where applicable, to the operator’s ADR service or the UK Gambling Commission.
Problem Gambling? This Is Not the Right Address
If you or someone close to you is struggling with gambling, please do not write to us about it — we are an information service, not a support service, and we are not equipped to help in a crisis.
Instead, reach out to a dedicated support service such as the National Gambling Helpline, and read our Responsible Gaming page, where we’ve gathered information on self-exclusion tools, deposit limits, and where UK players can find confidential help.
A Note on Licences
When choosing where to play, always verify an operator’s licence yourself by searching the Gambling Commission’s public register — by operator name, licence number, or website domain — before you join or deposit. Our reviews are a starting point, but the official register is the authoritative source.
Thank you for reading Casinouk Payments Info. We look forward to hearing from you.